You're looking for a new solutions engineer. You posted an opening and now you're drowning in irrelevant applications. The good news is you just found who you've been looking for.
Scott Schwartz brings years of experience to the role from companies big and small. He's well-versed in guiding customers to the right solutions, collaborating with Product and Engineering to solve problems, and partnering with sales and account management to achieve customers' goals.
As a manager of other solutions engineers, he knows how to develop talent, set clear goals, and be a servant-leader to help them succeed.
With 20 years of experience in front-end and back-end technologies, databases, system architecture, and translating business needs into requirements, Scott can interface with your engineering team effectively, ensuring that customers are making the most of your services.
Customers aren't monolithic. They're made up of managers and end users, buyers and senior leadership, all focused on meeting their respective goals. Scott knows how to navigate the different fiefdoms within a customer's enterprise and speak to them in their respective language, keeping each of their priorities in mind. He provides white-glove service that leaves customers feeling confident in their decision to use your platform.
Scott's projects aren't limited to onboarding; he's used his diverse experience to deliver projects with with measurable impact on global teams' KPIs.
in solar project investments managed in a system designed and coded by Scott
staffed through a freelancer marketplace platform Scott designed and built for corporate event planners.
eliminated annually from an internal self-service platform that allowed account managers to safely make configuration changes to customer accounts
reviewed by a global Content Safety team on a platform designed and built by Scott
Reduced time-to-close for new customers to one hour from several days, through the combination of an instant demo tool and API integrations with e-signature and payment vendors.
in account analysis decks produced for advertisers, a value-add service to demonstrate the company's commitment to customers' success
in potential liabilities eliminated through automating credit limit adjustments
Written or edited in the knowledge base for solutions engineers onboarding new customers.
"You have a great ability to see and hear what challenges others are facing, and delivering rabbits from hats to remove those problems. I'd welcome you on my team again any day of the week."
"You always had your finger on the pulse of the organization and contributed so much to so many people's day-to-day. Being able to work on a project together towards the end of my tenure at Taboola was a genuine highlight of my 7 years there."
"Scott you were instrumental in building so much for our teams during my time at Taboola. You're extremely talented."
"How many world-class engineers are also rockstar communicators? Still remember many of our 1:1 chats fondly, and can't recommend Scott highly enough as a supportive manager of high-performing teams.
Originally a journalist and editor, Scott jumped on the web early on, teaching himself web development long before the existence of boot camps. Working at a number of startups with limited resources Scott had to master front-end design, back-end design, databases, and APIs, as well as product management, customer success, and support.
Today Scott leverages all of that experience building systems and interacting with customers to help scaling startups succeed.
Yes. 🙂
With his unique career path and experience, Scott is able to navigate business and technical topics with confidence and skill. Product management is a great fit for Scott, but he can excel (and has!) in a number of different roles.
Generally companies that have recently found their product-market fit and scaling are the sweet spot for Scott. His ability to quickly change hats and pivot to what needs the most attention is a significant asset to growing business that don't have mature processes in place yet. That said, Scott can add value at companies large and small.
The cheetah.